Skip to content

England and Wales pubs to accept digital ID apps for age checks

Customers in England and Wales now have the option to verify their age using digital identification apps when buying alcohol, as per government regulations introduced on Tuesday.

Pubs and retailers are permitted to accept digital IDs displayed on smartphones for age verification, adding to traditional physical documents. This measure, according to the government, is designed to make age verification both more efficient and more secure for staff and customers alike.

Approved Apps and Emphasis on Security

Multiple digital ID providers, including the Post Office, Yoti, and Luciditi, are available for customers to choose from, provided they appear on the government-approved supplier list. The new rules are technologically neutral, meaning they don’t prescribe exactly how apps should function. However, strict identity security remains essential: apps must demonstrate that digital IDs belong to the correct user and take steps to prevent individuals from using devices borrowed from someone older.

To illustrate, the Yoti app uses a facial scan to match the user with their profile. After confirming the user’s identity, the app generates a QR code that staff at venues or stores can scan with a free app to verify age. These QR codes are programmed to expire quickly, making it difficult to share or misuse them.

The guidance no longer compels businesses to accept physical IDs. Still, the government anticipates most establishments will continue to offer the option of physical identification along with digital alternatives.

Industry Reaction and Future Developments

Hospitality leaders have welcomed the update. Allen Simpson, CEO of industry group UKHospitality, called the change a “positive step,” emphasizing the necessity for broad supplier participation and affordability. Simpson also pointed out that it is crucial for the process to remain straightforward, avoiding excessive administrative work for hospitality venues.

According to digital government minister Stephanie Peacock, this innovation grants people the flexibility to enjoy a night out without needing to carry physical ID or hand over sensitive personal information, which she said could help users “feel safer on a night out.”

There are also longer-term goals; the government has stated that the digital proof of age system could later be extended to cover purchases of tobacco and vapes.

Ensuring Offline Access and Preventing Exclusion

Officials have built the policy so that certified digital ID apps work across all approved venues, allowing people to use a single app wherever they go. Accessibility also remains a focus, as apps must operate offline, requiring no mobile data or Wi-Fi to check someone’s age.

Despite these benefits, privacy advocates have flagged concerns. Jasleen Chaggar of Big Brother Watch warned that while expanding ways to verify age is helpful, the government must prevent digital ID from becoming mandatory, as this could “shut out millions of people.” Chaggar noted that not everyone has the required digital skills, an appropriate device, or the desire to use digital IDs instead of physical ID. She urged the government to make clear that physical identification will always be available as an option for age checks.

The rollout of digital ID comes after previous controversies surrounding digital identity in UK policy. For example, a scheme that had backing from former Prime Minister Sir Keir Starmer turned controversial and was later cancelled by Andy Burnham.

Future Considerations

Now that these rules are operational, both government and industry are cooperating to keep the digital ID process accessible, secure, and effective. With digital IDs approved for alcohol sales, attention will remain on monitoring how the system evolves, particularly regarding its effects on people who are less engaged with digital technology.