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Firmus Energy announces rise in customer prices

Natural gas bills for Firmus Energy customers across Northern Ireland will soon experience substantial hikes, as the supplier has announced that wholesale energy cost increases have forced revisions to their tariffs region-wide.

Upcoming Tariff Rises Affecting Households and Businesses

Beginning 1 October, those served by Firmus in the Ten Towns area will encounter a new gas tariff up by 8.98%, equating to roughly £7 more each month for the average user. This will be followed by a sharper increase for Greater Belfast customers; from 8 October, tariffs there will jump by 12.5%, which will see the average bill for about 54,000 consumers increase by approximately £12 per month.

These changes are set to impact around 77,000 households and small businesses across the Ten Towns region, reaching towns such as Antrim, Armagh, Banbridge, Ballymena, Coleraine, Craigavon, Newry, Londonderry, as well as more than 25 additional surrounding towns and villages.

Global Gas Market Volatility Behind Tariff Changes

According to Firmus Energy, persistent fluctuations on the global gas market—exacerbated by the continuing conflict in the Middle East—are driving up tariffs. The company’s head of regulation, Sharleen Winning, stated that “the impact the situation in the Middle East is having on the cost of energy” cannot be overlooked, and affirmed that market forces had left Firmus with “no option other than to increase our tariffs.”

Winning also pointed out that the company had resisted raising prices as long as feasible, opting to wait in hopes that global wholesale rates would stabilize. She explained, “We have demonstrated that when we are in a position to reduce tariffs, we do so without delay, and we hope to be able to do so again, once the global markets allow this.”

Responses from Industry Stakeholders and Authorities

This action by Firmus Energy comes just after SSE Airtricity—the leading natural gas supplier in Northern Ireland—disclosed its own nearly 19% increase effective 1 October, impacting its base of 200,000 customers.

Consumer representatives and regulatory officials are voicing their concerns over these upticks. Leigh Greer from the Utility Regulator recommended that any customer who finds it difficult to handle the new costs should make immediate contact with their supplier, emphasizing that “Suppliers will work with customers to discuss payment options and the support available.” Greer also recognized the anxiety another price increase might cause, especially for those feeling the squeeze of broader living costs.

Raymond Gormley, from the Consumer Council, observed that the timing of this rise—though anticipated—will likely make the winter season tougher for consumers across the region. Gormley mentioned, “We consume about two-thirds of our energy in the winter months, so this is the time we’re going to be using the energy and paying that bit more for it.” He recommended that households take steps to conserve energy and evaluate their payment choices and supplier offers to help minimize the effects of the hikes.

Future Outlook Amid Price Volatility

As the winter approaches in Northern Ireland, these increasing energy costs are expected to increase the strain on both families and small enterprises. Industry providers and consumer advice organizations are urging everyone affected to investigate the available assistance programs and to seek guidance on efficient energy management throughout this period of elevated prices.